LL
Lizelle L
1 reviews | Active since May 2020
31 Oct 2024, 10:20
Homechoice hounds public with multiple dropped calls
We keep on getting multiple dropped calls from Homechoice - *** / ***. I mailed them asking why the multiple dropped calls and got no apology. They only asked my nr to remove me from the list. Now it started up again from the 2nd nr. Wouldn't use this company with this ***** ethics.
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Replies (2)
Homechoice's replyOfficial
31 Oct 2024, 11:31Hi Lizelle,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply31 Oct 2024, 11:31
Official
Hi Lizelle,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
LL
Lizelle L's updateReviewer Update
01 Nov 2024, 08:38Nice try with your answer Homechoice - you make multiple dropped calls without speaking a word - very professional! After us calling you, we finally figuring out who you are pursuing, we established that the person has never worked for this company ever. Instead it was a domestic worker for one of the people working here. You have called in excess of over 20 times - we have the records. We have called and mailed your company requesting to be removed from your list. Yet you claim you won't untill WE contact that person?!?!? HOW? They do not work here and have never worked here. HOW RIDICULOUS IS IT TO CONTINUE CALLING A NR WHERE THAT PERSON DOES NOT EXIST!!!!! This is outright harrassment and we are busy investigating how we can report this so your company can get a fine.
LL
Lizelle L's update01 Nov 2024, 08:38
Reviewer Update
Nice try with your answer Homechoice - you make multiple dropped calls without speaking a word - very professional! After us calling you, we finally figuring out who you are pursuing, we established that the person has never worked for this company ever. Instead it was a domestic worker for one of the people working here. You have called in excess of over 20 times - we have the records. We have called and mailed your company requesting to be removed from your list. Yet you claim you won't untill WE contact that person?!?!? HOW? They do not work here and have never worked here. HOW RIDICULOUS IS IT TO CONTINUE CALLING A NR WHERE THAT PERSON DOES NOT EXIST!!!!! This is outright harrassment and we are busy investigating how we can report this so your company can get a fine.