1 reviews | Active since Sept 2015
HomeChoice - Hidden charges with high interest charges
I connected to HomeChoice via their Facebook adverti*****t. My profile was granted a credit limit of R4800. After browsing their catalogue I selected two items and paid for one electronically. A few days later a consultant called me saying they would despatch the second item on account. I had no problem with this as the monthly premium for the item was listed as R69/month as listed on their site.
After 30 days my account was debited for 194 and this month for R111. I called HomeChoice to inquire why my installment was so high. I was told that their system calculates interest over 12 months. There is also a R29 monthly service fee. The consultant then asked me how else did I expect HomeChoice to make a profit.
Beware of companies that display prices that are misleading in their online websites and be wary of companies who exploit you without your knowledge.
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We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
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Thank you for raising your concerns with us.
We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
