NM
Nkateko M
1 reviews | Active since Oct 2020
09 Nov 2020, 12:05
Homechoice hellopeter review feedback
I've recently wrote a complaint about Homechoice few days back because they wanted me to pay for a parcel I did not receive. The matter was handled immediately with calls and emails then on Friday I received and sms saying I've been credited and my account shows that the order was returned meaning I don't owe them. It took them 7months and thanks to my HelloPeter review if I have not then would still be sent from pillar to post and my credit record be very tarnished by now. Just hope my next credit score doesn't have an errears.
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Replies (2)
Homechoice's replyOfficial
09 Nov 2020, 12:24Hi Nkateko.
Thank you for your feedback.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Thank you for your feedback.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Best regards,
Homechoice's reply09 Nov 2020, 12:24
Official
Hi Nkateko.
Thank you for your feedback.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Thank you for your feedback.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Best regards,
NM
Nkateko M's updateReviewer Update
09 Nov 2020, 15:13Thanks to Lee-Ann for her hard work, after forwarding her the affidavit it didn't take long to receive feedback while all the other consultants didn't give me anything but just to tell me to wait for a call that I never received.
NM
Nkateko M's update09 Nov 2020, 15:13
Reviewer Update
Thanks to Lee-Ann for her hard work, after forwarding her the affidavit it didn't take long to receive feedback while all the other consultants didn't give me anything but just to tell me to wait for a call that I never received.