HOMECHOICE HAS ****MED ME!!!

I have had the WORST customer experience with home choice who have *****ULENTLY opened an account on my name for someone. A sound system costing R8000 was purchased on this account and delivered to the alleged account holder.

I have never ordered nor did I recieve a sound system from home choice

I further went to lay a complaint as soon as I recieved notification that my parcel was delivered and I should authenticate a debit order.

I didn't authorise this and immediately alerted then to this. I was advised to submit an affidavit and they would investigate 'on my behalf'. Regardless of my submission of the affidavit, a debit order has gone off and I have been notified that another is on the way.

I am unable to reverse this transaction as home choice has made it irreversible. Why the HELL has this not been blocked pending their investigation.

This is absolutely pathetic and I demand that this is fixed IMMEDIATELY.

Azolile in the 'complaints' department hasn't gotten back to me however their sales consultant call me EVERYDAY to buy more.

Homechoice, PULL UP YOUR SOCKS! Because clearly this looks like an inside job!