1 reviews | Active since May 2017

26 Sept 2019, 19:15

HOMECHOICE HARRASMENT

Sick and tired of being harassed by Homechoice Agents!! anything between 4 and 8 calls per day...sometimes up until 20h00 in the evening!! Courtesy call....to ask when the next payment will be!!!! I am NOT IN ARREARS...I HAVE R16 000 available on my profile....yet....they just keep on phoning!!! Different numbers...even phoned my husband yesterday??? I reported this at Homechoice via email....was confirmed that my name would be removed from the list???? No luc**** this is pure harassment!!! Can you please confirm at which Ombudsman I can take this matter further.....Sick and tired of Homechoice!!!!

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Replies (1)
Homechoice
Homechoice's reply27 Sept 2019, 09:03
Official
Good Day 

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you.

RegardsCustomer Support Team