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Peet M

1 reviews | Active since May 2018

23 Mar 2021, 14:16

Homechoice - harassment to another level with *********** staff

The worst harassment that one can experience from a call center. I have asked the staff and line managers to remove my number from their records, seeing that I NEVER had or WILL ever apply for a homechoice account. After the 11th attempt no luck and the support level from the call center staff is shocking. I have sent a mail to every email address that I could find on the web and I still get calls from homechoice. My advise do not support them, I cant even imagine what they are like when you have an account with them.

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Replies (2)
Homechoice
Homechoice's reply23 Mar 2021, 14:29
Official
Hi Peet.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused.
Homechoice

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Peet M's update24 Mar 2021, 12:21
Reviewer Update
And again, been receiving call from your team and the line manager is not available.

This is ridicules'