MS
Minette S

1 reviews | Active since Jun 2018

24 Jan 2025, 08:40

*** Homechoice!!! Harassment!!

***!!!!!!!! You guys keep phoning paid customers every single day. This is getting old now!!!!!! I want my account closed and I will advise everyone not to open a homechoice account!! they harass you constantly for payment even though you a good paying customer.

0
Replies (4)
Homechoice
Homechoice's reply24 Jan 2025, 09:22
Official
Hi Minette,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team

MS
Minette S's update24 Jan 2025, 09:32
Reviewer Update
Same reply each time and nothing gets done!!!!!!
Homechoice
Homechoice's reply24 Jan 2025, 12:29
Official
Hi Minette,

Thank you for reaching out to us.

Please check your emails as we have provided you with feedback. 

Regards
homechoice
MS
Minette S's update24 Jan 2025, 13:21
Reviewer Update
no email received!