CW
Corrie W

1 reviews | Active since Apr 2018

11 Jul 2018, 08:47

HOMECHOICE HARASSMENT

I am so sick and tiered of homechoice. I am under debt review due to personal circumstances, Homechoice handed my account over to VVM Attorneys. With me being under debt review homechoice gets paid every month, i even get an sms to say thank you, but still they phone me almost every day for money. 1st it was VVM that was harassing me, they would go so far as to phone me at work and telling me they will phone me the whole day until i pay my account. Now homechoice keeps on phoning me, even tho they are getting there money as agreed every month, they still phone me, after 20h00 at night i get calls, they are ridicules. They are making me so angry. I am also going to report them to NCR for this.

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Replies (3)
Homechoice
Homechoice's reply11 Jul 2018, 08:58
Official

Good Day Corrie Weideman,

Thank you for your post.

We appreciate the feedback that you have provided in response to the telephonic service that you have received from our consultants. Your input is valuable as this assist us in improving the quality of service that we provide to you as our customer. We will be looking into the situation and the necessary steps will be taken.

An agent will be in contact with your shortly.

Regards,

Customer Support Team

Homechoice
Homechoice's reply11 Jul 2018, 08:58
Official

Good Day Corrie Weideman,

Thank you for your post.

We appreciate the feedback that you have provided in response to the telephonic service that you have received from our consultants. Your input is valuable as this assist us in improving the quality of service that we provide to you as our customer. We will be looking into the situation and the necessary steps will be taken.

An agent will be in contact with your shortly.

Regards,

Customer Support Team

Homechoice
Homechoice's reply11 Jul 2018, 08:59
Official
Hi Corrie Thank you for your message, we are most concerned to learn of this. We will be making contact with you shortly to assist with addressing this matter. Kind regards Bantu Customer support