1 reviews | Active since Jul 2011
Homechoice harassment
In Feb 2024 I received a debit check from my bank for homechoice. Since I didn't initiate anything from my side I declined the debit order. Since then I've been getting weekly phonecalls from their agents asking when I'm going to pay "my account ". I queried with one of the agents who informed me that an account was opened and a kettle ordered and delivered. I asked for the account email and deliver address and neither are mine. I then informed the agent that this is ***** and homechoice needs to investigate this and leave me alone.
Sadly that has not happened and I'm still getting phonecalls from agents asking me to pay someone else's account that never should have been opened.
It's getting to a point where I will need to start involving a lawyer to get them to clear my name and stop harassing me.
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice