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Sup M

1 reviews | Active since Jan 2021

22 Jan 2021, 13:03

Homechoice Harassment.

Homechoice, I am not 1 of your customers. Leave me alone! I keep getting numerous calls a day looking for a Johana, my name is Siphamandla, I do not know a Johana, I have never met a Johana. Leave me alone!!!! I have spoken to people at your company that have promised me that I would be taken off your database and they have not even had the decency to call me back. I have called in to speak to them and they do not come to speak to me or call me back as the people have advised they will. Your service is shocking and I would not be a client of yours even if you paid me. Now for the last time please, I beg you, leave me alone! I have had this number for almost 20 years now and you guys started calling me in March last year harassing me daily. If I am not mistaken it is against the CPA law that you can call someone so many times after they have asked you not to call them. Get your act together and leave me alone.

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Replies (3)
Homechoice
Homechoice's reply22 Jan 2021, 13:18
Official
Hi Sup,

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
SM
Sup M's update22 Jan 2021, 13:46
Reviewer Update
Please do, I just received another call and I called in to your collections department to ask them once again to remove my number. I spoke to Joshua who is a team leader there who was so condescending and had the nerve to tell me that it is common scene that if I do not want Homechoice to contact me I must just let the phone ring. Is that how you guys treat people?
SM
Sup M's update26 Jan 2021, 09:49
Reviewer Update
@Homechoice, you said you could contact me to resolve the issue but no one has called me to resolve it. Instead I am getting numerous calls daily still from your collections department asking for Johana. What is happening with this company? Please respect me, I am not one of your clients and your company is harassing me. What your company is doing is ******* and soon you will leave me no choice but to take you to the CPA as I have asked for this to be sorted too many times to no avail.