AS
Alistair S
1 reviews | Active since May 2016
20 Aug 2019, 13:56
HOMECHOICE - ********** ACTIVITY - NO PROPER CHECKS
To whom it may concern. I have been informed by Trans-union that someone opened up and account under my ID number on the 1st August 2019. I do not have an account and have never requested one. I request this to be resolved immediately. I have called into your call center to log this dispute as well. Apparently their is another order pending. Where are your checks and balances?. I await your reply with urgency. Regards, Alistair Stevens.
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Replies (3)0
Replies (3)
Homechoice's replyOfficial
20 Aug 2019, 14:07Hi Alistair.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply20 Aug 2019, 14:07
Official
Hi Alistair.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
AS
Alistair S's updateReviewer Update
20 Aug 2019, 14:43Thank you. I have subsequently received a call from Lee- Ann and this is being looked at. I appreciate the swift response. I will provide a better review once this has been resolved and trust the turn around time for feedback and resolve is just as swift.
AS
Alistair S's update20 Aug 2019, 14:43
Reviewer Update
Thank you. I have subsequently received a call from Lee- Ann and this is being looked at. I appreciate the swift response. I will provide a better review once this has been resolved and trust the turn around time for feedback and resolve is just as swift.
AS
Alistair S's updateReviewer Update
27 Aug 2019, 12:501 week today - No feedback?. ***** department - NO HELP !!!.
AS
Alistair S's update27 Aug 2019, 12:50
Reviewer Update
1 week today - No feedback?. ***** department - NO HELP !!!.