1 reviews | Active since Aug 2019
Homechoice ********** Account!!!
I am a patient person but oh my greatness....!! Homechoice has really made my life a living hell through a ********** account that was opened in my name about 2 years ago. I never opened an account or received anything from Homechoice but started getting calls to make payments. I advised that it was ********** and I wouldn't pay a cent for their negligence and faulty processes. I was then told to provide an affidavit, which I did but they never sorted it out. Called again this year as I couldn't get my bond approved because of this issue! I almost got denied a job offer due to a bad credit profile (caused solely by Homechoice)! Saved by the affidavit that I have to have handy.. After NUMEROUS weekly phonecalls Homechoice eventually did some investigation and confirmed that the account was ********** and they would notify the debt collectors (MBD who harassed me weekly) to remove the account from their database. I checked my Credit Score today after months just to find it still reflects as owing! I am really annoyed, had to literally open a HelloPeter account for this to complain. I understand that mistakes happen but can rectifying them be a priority at least!!!!! Homechoice please fix this mess for crying out loud!
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
