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Mapule M
1 reviews | Active since Sept 2017
21 Oct 2020, 21:47
Homechoice **********!
on the 26th August I received a text saying that I had changed my contact information at Homechoice. I immediately called to inquire as I had not opened a home choice account, to be told that my information had been **********ly used to open an account and was assured that the account was closed. On the 30th September however, there was a debit order for R646 that went off on my bank account from Homechoice. I called to inquire why and the call agent said they could not trace an account with my details. I emailed the ***** dept and have not received a response- its been 3 weeks of inquiring and trying to get the debit order reversed, no help has been provided!
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Replies (1)Homechoice's replyOfficial
22 Oct 2020, 07:55Hi Mapule.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply22 Oct 2020, 07:55
Official
Hi Mapule.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
