Homechoice *****

If I could rate this company in the negative, I would. Two weeks ago I decided to check on my credit report only to find that an account had been opened in my name with Homechoice. I called their customer service centre and this was confirmed by one of their agents. I was advised to get an affidavit that I then emailed to the Homechoice ***** department. It has been a week and I have not heard anything from them. Not even an acknowledgment of receipt of my email. When I call the company, the call drops as soon as I am “transferred” to the ***** department. Meanwhile, my credit score is getting low because of a purchase I am not aware of. This after the first agent I spoke to confirmed that the number they have on record is not mine and the signature used does not have the correct initials.

I am gatvol because this has far reaching consequences on my otherwise clean credit rating.