JZ
Josiah Z

1 reviews | Active since Mar 2018

10 Sept 2020, 08:52

HomeChoice *****

I received an sms stating that my home choice account has been handed over for collections, which is weird because I don’t have a home choice account. The last thing I received that symbolized it was a debit order which i blocked, and thought it was one of those ****s. I have had numerous attempts at contacting them however the call dropped as soon as they were “transferring” my call to the ***** department. And now most recently there is no way to get through to their call center directly, you have to request a call back.

The best insight about what happened I have just recently received from the collections agent.

Seeing other cases here on HelloPeter it seems this may be how HomeChoice operates for sales

0
Replies (1)
Homechoice
Homechoice's reply10 Sept 2020, 09:30
Official
Hi Josiah.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice