TK
TSHOLOFELO K

1 reviews | Active since Jun 2020

16 Jun 2020, 15:08

HOMECHOICE *****

Homechoice debited R732 in my account for things that I did not order nor receive,I don't even know what things are ordered where they are and yet they are telling me about three months ***** investigation ,so in the mean time they will debit my account, where do you suppose I get the money when we are all affected financially by the lockdown, do you guys think about our credit status ,this 90% complaints about homechoice are they even escalated? it looks like Homechoice is used to de*****ing customers and they get away it and its a big company nogal, please sort out this mess and cancel the stupid order and reverse my money .when they commited the ***** it took 5 minutes now I have 2 wait so long for the matter to be resolved,i wonder how does the management of Homechoice feel about so many complaints and yet customers continue to be treated like trash

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Replies (1)
Homechoice
Homechoice's reply18 Jun 2020, 10:57
Official
Hi TSHOLOFELO

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice