Homechoice *****

********** debit order on my account. I have sent numerous e mails but receive a generic, *********** response. After the initial complaint was lodged at the beginning of September, I emailed them to follow up. I was told by Yonela Peter that they can’t provide me with information regarding ***** investigations. Absolutely unwillingness to help me with this matter. After having reported it and been told that it is being ‘investigated’, I suddenly get told I need to e mail a different department. I was also told that the investigation will take 90 days which is absolutely ludicrous. I would like to know exactly what documentation was used to authorize this debit order.