Homechoice *****

Worst Experience, I would never recommend anyone to open a homechoice account. these guys are a ********** "company". I opened a homechoice account I'm 2019. My final payment was set to be debited in November 2020 but at the beginning of November my account had "mysteriously" been hacked and someone had made 3 purchases on my account all adding up to the value of R22000. I had made contact with homechoice ***** department on the 18 November 2020 and was advised to send a police affidavit of the incident before they could investigate. On the 18 November I had emailed the affidavit to homechoice and received confirmation from Candice Rittels (Customer Success Specialist of homechoice), that an investigation is now opened and could take up to a maximum of 90 days to solve. 7 months has now past and have not received any update. I have tried sending numerous mails but I get no response. Please guys do not open a homechoice account. My next step is to get an attorney and an ombudsman involved because I am fed up now.