vM
vuyelwa M

1 reviews | Active since May 2016

12 Sept 2020, 12:01

HOMECHOICE ***** ACCOUNT opened against my name without my consent

I am Vuyelwa Magula and I received numerous calls from homechoice agents asking me when will I pay my account. I informed them that I have never ordered anything from homechoice. The delivery address is not in the same province as I am in. When I call the agents they REFUSE to forward me to a manager to clear this. I now have a BAD CREDIT RECORD due to something I don't know. On sending this complaint to the homechoice complaintboard.com I noted numerous complains about similar *****. BE VERY CAREFUL HOMECHOICE, has very ********** EMPLOYEES, DO NOT ENTERTAIN ANY ADVERT FROM THEM OR YOU WILL END UP IN A SAME POSITION.

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Replies (1)
Homechoice
Homechoice's reply14 Sept 2020, 11:21
Official
Hi Vuyelwa.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice