BG
Barry G

1 reviews | Active since Aug 2022

30 Aug 2022, 07:38

Homechoice *****

Be careful of homechoice. They allow people to access your account and buy on your behalf. Someone bought a fridge using my account and homechoice was alerted but did nothing about it. Now my account is in arrears and my credit report damaged for something I didn't buy. I keep on phoning them with no luck. They tell you that all calls are recorded but they suddenly have no record of my calls reporting the *****.

0
Replies (2)
Homechoice
Homechoice's reply30 Aug 2022, 07:55
Official
Hi Barry.

Thank you for bringing this serious matter to our attention.
 
We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice

BG
Barry G's update31 Aug 2022, 09:17
Reviewer Update
No contact from Homechoice as promised. I am not surprised. This is actually what happens when you call them and everytime you speak to a different person who knows absolutely nothing and you have to explain yourself all over again. Maybe I should get legal advice/assistant and make Homechoice to pay for their incompetence and legal fees.