GP
Gio P

1 reviews | Active since May 2009

05 Jul 2022, 12:52

Homechoice *****

Homechoice processed a ********** transaction for which they billed me. I had to get my bank to block the ********** transaction. I called and emailed Homechoice. They refused to release any details of how their lax systems allowed this. They even refused to tell me what the ********** transaciton had purchased. I have been waiting for feedback and a refund. To date nothing.

But as is usual for *********** companies who are focused on profits and not on their customer's security - they now have a debt collector hounding me to continue paying the ********** transaction. It's clear their process and management is *********** and clueless. They obviously did not flag this transaction as ***** and have not investigated as they promised.

I have never done business with them. Ever. I strongly suggest you go through you transactions and check if you have a Homechoice debit order. There is a good chance you are paying for something you never purchased.....

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Replies (1)
Homechoice
Homechoice's reply05 Jul 2022, 12:57
Official
Hi Gio.

Thank you for bringing this serious matter to our attention.
 
We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice