Homechoice *****

On the 5 March 2021 I received a call from a courier company wanted to deliver, and I said to him I didn't order anything from Homechoice he must return the order back, I then called the call centre I told them to block the account, and I was told to do a affidavit and send to them, affidavit was done on the 5 March, 6 March I went and scan all the documents (affidavit, ID copy, proof of address), then I emailed them to their ***** department. on the 14 April I called again to check how far is the process and they said they didn't receive the documents, I resent the docs the same day, Friday 16 April I phoned they asked for the details again, the lady I spoke to she said she will talk to her team leader I was on hold until my airtime finished, they didn't even bother to call me back,

Now they are telling me that there are some items that they deliver to the person who did a ***** using my details, how can you that after I told you to block the account,

Please attend this ***** urgently as its now affecting my credit score, also clear my name on those credit,