Homechoice *****

It's been over a year since an account was **********ly opened in my name at Homechoice. I immediately notified their ***** department and submitted everything that was required from my side, including affidavits. Fast forward 3 months later, I was assured this issue was resolved, that was in November 2020.

Since May this year I've been calling their ***** department on a weekly basis as this debt remains a sore thumb on my credit profile as it appears as if I'm not paying it. I have been pleading with them to clear it. Every time I call their ***** department I'm told the situation will be escalated. This is absolutely unacceptable and tarnishing to their brand!