JL
Juanita L

1 reviews | Active since Mar 2019

15 Mar 2019, 10:11

Homechoice, Finchoice, Phonechoice This harassment has to stop

I had an account with Homechoice and Finchoice 4 and a half years ago. I closed my account but still everyday sometimes twice a day I still get phonecalls from them Homechoice, Finchoice and Phonechoice wanting to know if I want to order anything or telling me that I qualify for this or that... I have repeatedly asked to be taken off their system even spoke to the customer care at Homechoice, Phonechoice, Finchoice. I was told by each separate customer care person that I was now taken off from their contact lists and that I will no longer get any phone calls, emails or sms from any of those above mentioned.. Just the next morning I got a call again from Phonechoice and again very friendly asked the lady to please connect me with her supervisor, I was put on hold for 9 minutes and then the phone went out. I received more emails from them telling me that I now qualify for this loan and the amount... I still receive smses from Finchoice And just now had another call from Homechoice... I am sick and tired of constantly trying to stay friendly when I try to explain to them that I don't work any more and that they must stop phoning, sms and emailing me... If this doesn't get resolved and they don't stop harassing me(that's just about what they a are now doing) My next step is going to be the newspapers and to open an harassment case at the SAPD. ............ THIS HAS STOP...........

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Replies (1)
Homechoice
Homechoice's reply15 Mar 2019, 11:01
Official
Hi Juanita.

 We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Lee-Ann