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Mosie M
1 reviews | Active since Nov 2016
29 Nov 2016, 12:27
HomeChoice (Financial Service Provider number 45935), not complying with FIAS Act
<p>Home choice provides goods on credit to customers without verying their ID and prooof of address. On deliverying their goods, they do not require a copy of the receiver's ID.</p> <p>HomeChoice desperately increasing their sales revenue at other peoples's expenses. HomeChoice FSP licence has lapsed as per FSP records updated on 15/04/2016.</p> <p>They recklessly provide finance to their customers without a licence.</p> <p> </p> <p> </p>
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Homechoice's replyOfficial
29 Nov 2016, 15:45Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Nov 2016, 15:45
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team