1 reviews | Active since Nov 2009
Homechoice fails yet again and again and again
PATHETIC to say the least!!! **********!!! After my previous post, I was contacted and I canceled 3 meetings on Friday to accommodate Homecoice regarding a collection of broken goods sent to me. I was assured that the collection will be before or at 13h00 only to receive a phone call to state "sorry our driver is stuck in traffic but he will be at your premises before 14h00". Then at 14h45, I received another phone call stating the driver will be dispatched immediately... Where was he stuck if he was only being dispatched at 14h45... Once again I was patient. Just after 15h00, I got another call to state "oh sorry, collection can't be on Friday - only Saturday or Monday". It is now MONDAY and guess what???? Still no collection!!! I DEMAND to speak to the Managing Director/CEO of Homechoice - not some call center operator with an attitude and I also DEMAND my money back in my account TODAY -or I will be taking matters further!!! Homechoice sucks!!! Just empty promises, broken products, pathetic excuses, and all-round **** service with an attitude. I will caution anyone to avoid Homechoice at all cost!
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Really???
REFUND MY CREDIT CARD ACCOUNT!
I am NOT interested in any more false promises from Homechoice!
Really???
REFUND MY CREDIT CARD ACCOUNT!
I am NOT interested in any more false promises from Homechoice!
Don't you get it that I don't want anything to do with homechoice. Immediately remove ALL my details from your database and stop contacting me or I'll lay an official complaint with DMASA and National Consumer Commission.
The Consumer Protection Act (CPA) makes it ******* for companies to direct unsolicited marketing messages to consumers who have “opted out”. Direct marketing is seen as:
- A form of either personal or electronic communication;
- To promote any goods or services, or;
- Requesting a consumer to donate something.
The Protection of Personal Information Act (POPI) also prohibits unsolicited direct marketing. It specifies that “the processing of personal information for direct marketing using SMS or e-mail is prohibited unless consent is given”.
Don't you get it that I don't want anything to do with homechoice. Immediately remove ALL my details from your database and stop contacting me or I'll lay an official complaint with DMASA and National Consumer Commission.
The Consumer Protection Act (CPA) makes it ******* for companies to direct unsolicited marketing messages to consumers who have “opted out”. Direct marketing is seen as:
- A form of either personal or electronic communication;
- To promote any goods or services, or;
- Requesting a consumer to donate something.
The Protection of Personal Information Act (POPI) also prohibits unsolicited direct marketing. It specifies that “the processing of personal information for direct marketing using SMS or e-mail is prohibited unless consent is given”.