HOMECHOICE FAILING TO UPDATE THEIR DEBT COLLECTORS AND NO SENDING PAID UP LETTER......

My account has been handed over by HOMECHOICE and I am not sure how it was handed over to 2 debt collectors. Both debt collectors have been calling me and I made payment arrangement. Now that my account is paid up because both the debt collectors have debited my account, I am now STILL struggling to a paid up letter.

I have been trying to get a paid up letter from HOMECHOICE because on their side my account shows that the account is made up but they still failing to give the letter. THEY ARE SENDING ME UP AND DOWN AN D I AM BEING TOLD THAT I NEED TO CALL THE COLLECTORS TO GET THE LETTERS AND YET THEY HAVEN'T UPDATED THE COLLECTIORS AND NOW THE COLLECTORS FROM MBD ARE failing to assist me and giving me so much attitude. My CREDIF RECORD IS BEING AFFECTED BECAUSE HOME CHOICE IS FAILKNG TO DO THEIR JOB. HOMECHOICE NEEDS TO UPDATE THEIR SYSTEM AND START TREATING THEIR CUSTOMERS WITH RESPECT. HOMECHOICE NEEDS TO ATTEND TO THIS MATTER AND STOP SENDING ME UP AND DOWN FOR MY PAID UP LETTER. TCR AND MBD KEEP TRYING TO DEBT MY ACCOUNT ONLY BECAUSE HOMECHOICE IS FAILING TO UPDATE THEIR DEBT COLLECTORS BUT WHEN THEY WERE DEMANDING AND CALLING ME TO MAKE PAYMENT THEIR WERE ABLE TO DO ALL THE FOLLOW UPS.

I HAVE BEEN CALLING AND SENDING EMAILS BUT I AM ALWAYS SENT UP AND DOWN. LAST AGENT I SPOKE TO SEEMS TO BE EVEN LOST ABOUT HOW ONE ACCOUNT CAN BE HANDED OVER TO DEBT COLLECTORS, THIS JUST PROVES THAT THEY DON'T PRIDE THEMSELVES IN ASSISTING THEIR CUSTOMERS AND UPDATE THEIR PROFILES ACCORDINGLY.