HomeChoice Failing me

Greetings I received a call in 2021 informing me that my homechoice account has been handed over to the debt collectors. I was then requested by the debt collectors to submit the affidavit, proof of residence, copy of my ID in dispute of the information they had, since I stated to them that I never opened an account with homechoice. It followed then that in 2022 another debt collectors company contacted me. I forwarded the very same documents as the ones that I forwarded with the previous debt collectors company. I requested homechoice and the debt collectors to go to the delivery address where they delivered those goods and investigate the signature on the delivery note as to put this matter to rest. It is thus frustrating to read that after 3 years dealing with one and the same issue, homechoice again has decided to invite debt collector number 4 to coherse me in paying a stipulated sum of amount. This company has not investigated the matter, their only dispute resolution mechanism is to keep handing you over to the new debt collector, kindly investigate this matter for me. Thank you.