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quinton.cleland quinton.cleland

1 reviews | Active since Jan 2017

18 Nov 2019, 16:08

Homechoice

It seems to be a trend for Homechoice opening ********** accounts with ****** identities of many many people, I am still being contacted regarding "MY" Homechoice account that I never opened.

I have been trying for months to get this account closed, I sent through a signed dispute declaration form on 26 Sep 2019 and was assured that would be the end of it..... But wait!! I get a call today (18 Nov 2019) asking me if i received my duvet and pillow order!!!

What on earth is going on at homechoice, do people not communicate with their relevant departments? It almost makes me wonder if there isn't a crime ring inside of Homechoice that is purposely not getting the relative information to the correct departments to get this mess sorted for not just me but many other people that have been caught up in this mess!!

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Replies (2)
Homechoice
Homechoice's reply18 Nov 2019, 16:18
Official
Hi Quintin.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

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quinton.cleland quinton.cleland's update19 Nov 2019, 17:28
Reviewer Update
I got contacted by one of your departments today but they said they can't talk to me until another department had spoken to me.... Still waiting!!!

Just got a phone call from a debt collecting company asking me about my outstanding account payment to HOMECHOICE!!!

Please help me to get this sorted ASAP, do not want to get a bad credit rating because of something out of my hands!!