HL
Hettie L

1 reviews | Active since Jul 2013

10 Aug 2023, 20:09

HOMECHOICE

There was ***** done on my Homechoice acc in July 2023. I received a message on the 10.07.2023 saying that my cell nr changed, where I did phone homechoice immediately telling them that my nr did not change, where they asked me if my address and email changed, where I told them it did not and send all my details through as they requested. I told them I will not be held responsible for anything that is bought on my account and will not pay for his, I phone the ***** line 8 times telling them the same story. A bed was delivered, that I did not received at my address where I stay. Today I received a SMS telling me I must pay R 1371.89 for ***** that was done on my account. Homechoice knows where this was delivered. I will not pay for something I told them is ***** on my account, I'm very disappointed in homechoice at this moment.

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Replies (1)
Homechoice
Homechoice's reply11 Aug 2023, 08:56
Official
Hi Hettie.

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice