KT
Kealeboga T

1 reviews | Active since Dec 2022

09 Apr 2024, 11:09

Homechoice empty promises😒

since I wrote a review about homechoice on the 22 February, they contacted me and promised me to fix the matter within 72Hours,i'm sadden that they haven't resolved the matter till today 😒😒😒😭 and this is affecting me soooo badπŸ’”πŸ’”

0
Replies (3)
Homechoice
Homechoice's reply09 Apr 2024, 11:29
Official
Hi Kealeboga,

Thank you for reaching out to us.

Please revert back to the emails as we had sent you feedback on the 7th of March 2024 at 8:59 AM concerning your complaint.

Regards,
Homechoice

Best regards,

KT
Kealeboga T's update09 Apr 2024, 13:14
Reviewer Update
I have not received any email from you on the 7th of march, the only email I have from homechoice is only the adverti*****ts of sale products
Homechoice
Homechoice's reply18 Apr 2024, 16:28
Official
Hi Kealeboga

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of communication regarding your complaint. As per our telephone conversation, we attempted to address your concerns; however, the call was disrupted before we could fully assist you.
We have taken immediate action and sent you an email today at 15:17 to provide feedback on your complaint and ensure that your concerns are properly addressed. We value your feedback and are committed to resolving any issues you may have experienced.

Please rest assured that your satisfaction is our priority, and we are dedicated to providing you with the assistance you need. If you have any further questions or concerns, please don't hesitate to reach out to us.

Thank you for your understanding, and we appreciate the opportunity to rectify this situation.

Regards
Homechoice

Best regards,