homechoice doesn't care about its customers

I was so excited when a go me choice agent called me and I placed an order of a bedroom furniture. A head board n 2 side drawers. Almost 5 weeks later I received a call from a driver advising me that they are on their way to deliver my furniture.They arrived and when they opened the box to assemble the pieces together. One of the wood was broken from the box.they asked me if they should continue n I said yes n they noted it on the delivery note. The next morning I called customer centre to report so I can get assistance. I was told very rudely that it was my fault n I shouldn't have taken it if it was broken. It's only one piece of wood Which Can Be Easily Replaced. I was shocked because of the way the consultant spoke to me. I wish I never ordered n I love homechoice. I want them to just deliver the broken piece only not to take everything away