bW
bert W

1 reviews | Active since Feb 2016

07 Aug 2020, 14:59

Homechoice do not honour their undertalking

Well, I recently complained about Homechoice's marketing strategies where they literally harass you endlessly with telephone calls, e-mails and SME's. Homechoice rep**** on my complaint and stated that " They will honour my request" to be remove from their marketing lists. BUT GUESS WHAT? NOTHING HAS CHANGED! Since then I have received numerous calls and e-mails and SME's. And you can block their numbers as many times as you like- they just keep coming with new computer generated numbers. Looks like I have no option but to approach the court with an interdict application- of course for costs to be paid by Homechoice!

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Replies (1)
Homechoice
Homechoice's reply07 Aug 2020, 15:15
Official
Hi Bert.

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice