Homechoice customers tortured and abused.

I orderd two pairs of shoes on the 18 March 2020, telephonicaly from their telemarketing calls. On the call I was told delivery would be with in 7 days. On the 26 March 2020 came the covid 19 lockdown. My shoes were delivered in my absence at my work place in the 23 June 2020, while I was in quarenteen. At this stage homechoice had put my account on arrears from March 2020 . The collection department was calling me. I sent numerous email from the concerning this. Without any resonce or assistance. Eventually a woman by the name of Lee Ann Perterson responded saying my account had been corrected. In the mean time they had bumbes up my installment from the initial agreed upon instalment of R174 to R226.84. Basically they just recalculated the interest they were unfairly charging me form March. When I inquered about this as they were also flauting the CPA, this Lee Ann person then adjusted the instalment down to R208. It's a circus. She also down right refused to give me access to the recorded audio of the sale on the 18 march 2020. Says what is the point. Her title is customer success speciality, more like customer antagonist ,Just imagine. The way they talk down to customers. The worst part is their people are very rude, ill-nformed, entitled it is as thou they are doing customers a favor worst yet there is no way to contact homechoice holding, or get hold of someone in charge. It is a fortress. This company is rogue with no regard to the legal frame work of this country. They have rude ill-nformed army lieutenant autocrates shooting down at customers. It is a nightmare . It is scary.