Homechoice customer service lacks service
Im a 31 year old lady who just moved into a new place. I was looking to open an account with homechoice and was asked to register online by the customer service agent who assisted when i called in. I struggled to do this online so i called again for assistance.. but to my dissappointment my calls kept getting cut. Eventually i opted for them to call me back and they did... halfway through the conversation the call was cut again. I called back again and the lady said she'd help me register...since i didnt have enough airtime, i asked that she please urgently call me back and up till now im still waiting. I would have really loved to be part of the home choice team but if their lines and consultants keep cutting people, what guarantee do I have that my orders will be placed and delivered on time??? This is very dissappointing
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
