Homechoice customer care need urgent training - can't even rate your service cause there isn't any.

I phoned home choice over 8 times and emailed about 4 times just to change my contact nr (from ********** 334 to ********** 676). I changed from "pay as you go" to a contract and need to change this nr in order to do anything online on my account. After a few attempts I received an e-mail from Home choice asking for my ID copy and Proof of residence witch I send immediately - but still no changes is done and no one contacted or e-mailed me. I need this to be sorted out ASAP or I will close my account and take my businesses elsewhere.