Homechoice ******a

Homechoice is a ****, these people will give you the run around when they have to close the account, at first they deducted from my account and claim that the debit bounced I had to send proof of payment many times before they can update it, now I have requested settlement amount which I also paid in full and send a proof of payment now, I am told my payment is missing.. These people are ******.. I want to close this account I'm fed up with Home-choice