Homechoice ****** and inefficient!

So i wrote on hello Peter a month ago about Homechoice till now l still have the same problem with them. Lee Anne Petersen wasn't much help.

I bought 3 piece duvet set that l was due to pay R130 per month for 16 months R2080 was the amount l was due to pay. I paid in lumpsum payments and l was told after fighting with Homechoice R2300 to date and have requested countleas times for them to close my account,. They handed me to the lawyers when l had already paid R2300.

Now hHomechoice wants me to pay an extra R180 and keep asking what is it for?

Getting lawyers calls everyday?

Good day,

I trust this mail finds you well.

Kindly be advised we have noted your response, however via a return email kindly provide a settlement letter that was issued advising the settlement amount of R620.00 or the paid up letter from Lee Ann Petersen.

Should you have any further queries, please do not hesitate to contact us on ***.

Thank you

Above email from Blake collection company

My response Good day

Attached is a statement I received from Lee Anne beginning of August after i requested i close my account.

Good day,

Thank you for your email.

Kindly be advised we have received your document. The document has been forwarded to HomeChoice head office.

(Response from Blake from Sharon after i quiried the extra 180). Last year September l requested online a settlement amount which l never received.

I refuse to pay the 180 because no one tells what it is for. I am done with Home choice and will be sending my quiry to consumer protection. I feel ******.