sS
smsiza S
1 reviews | Active since May 2017
28 May 2024, 13:40
Homechoice conducted a credit check on my profile without a consent
Hello Peter
Homechoice conducted a credit check on me on the 22nd of April, 2024, without my consent. This enquiry appeared on my credit profile, affecting my credit ratings. I find their conduct ********* and unprofessional. I am disgusted by this.
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Homechoice's replyOfficial
28 May 2024, 14:00Hi Solomon,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply28 May 2024, 14:00
Official
Hi Solomon,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team