1 reviews | Active since Apr 2018
HOMECHOICE COMMITS *****
I purchase a tv over the phone from . a call centre agent. He advised me that a i dont have one to purchase a tv license and call in to them before delivery. I cancel my order a day or two later and purchase a cheaper tv. Aware of the license issue i wait a call so that i can send go by the tv license. a day or two later i get a call rom the courier that they outside my house to deliver the tv i immediately send them back to there depo with the tv.
I call in again and advised as a company they will never deliver a tv without a license and advise them but i dont have one i must still go draw one. THe operator further advises but anyone else in the house should have one so its fine. Weekend passed by and i opened my emails to find that somehow someone has requested on my behalf a tv license low and behold Homechoice has commited ***** and purchase a tv license on my behalf which i did not request for them
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
