ZL
ZUBEIDA L
1 reviews | Active since Jan 2010
20 Mar 2018, 16:57
HOMECHOICE CAN'T GET THIS RIGHT
A week ago I submitted a complaint regarding unwelcome contact from Homechoice. I received a reply Mar 13 at 9:19 AM from a customer support agent to say that my contact details have been removed from their database and that she considers the matter resolved. I subsequently changed my rating from 1 star to 4 stars. Today, I once again received a text message from Homechoice. Am I supposed to change my telephone number because Homechoice cannot get this right?
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
21 Mar 2018, 08:03Good Day Zubeida.
We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.
One of our staff members will be in contact with you shortly.
Regards
Lee-Ann
Customer Support Team
Homechoice's reply21 Mar 2018, 08:03
Official
Good Day Zubeida.
We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.
One of our staff members will be in contact with you shortly.
Regards
Lee-Ann
Customer Support Team