HomeChoice cancels customers order while customer expecting order.

I placed an order timeosly hoping for delivery before Christmas. My order was not delivered and I called Homwechoice to follow up who informed me my order was still coming. 2 days later I receive an SMS that my account will be credited. I was still waiting for my order when Homechoice decided to cancel my order without my knowledge. I called customer service in Jan to enquire and inform them that they cancelled my order without my knowledge. I then requested a refund. They short paid my refund. When I asked about it I was told that the so called "free gift " (that I didnt ask for) was not returned when the order was cancelled. 1. I didnt cancel my order. Homechoice didnt honour the sale. 2. I didn't request the credit. They decided to credit my account. 3. They part supp**** my order with a "free gift" of an over priced fleece throw that I didnt ask for. 4. They short paid my refund. 5. There reason for short payment was I didnt return the over priced, unsolicited free gift that was delivered with the rest of my order.

HomeChoice treats customers with so much disregard and violated my consumer rights I hope no one ever buys from them again.