NR
Nombulelo R

1 reviews | Active since May 2018

15 Aug 2018, 07:13

Homechoice brand appliances breakdowns. Ive been failed once more time

Good Day

Please note that i am still waiting for my 2 kettles and iron that you agreed more than 2 moths ago to replace. Its been more than 2 moth now. Every time i call i get transferred to a very rude consultant that tells me to call ********** . On this number they tell me to call customer care. I really hate this because i am using my airtime. Can somebody please tell me what to do, this is very frustrating. I need these items as they are essential.

0
Replies (2)
Homechoice
Homechoice's reply15 Aug 2018, 07:48
Official

Good Day.

Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.

Regards.

Customer Support.

NR
Nombulelo R's update17 Aug 2018, 07:01
Reviewer Update
Can somebody call me and explain what is going on, because every time i call i get transferred to a very rude English lady. Can customer services call me. Hope all is well and in place