KT
Karin T

1 reviews | Active since May 2018

07 May 2018, 14:10

HomeChoice = BadChoice

I am really dissapointed by Home Choice's bad customer service. I accidentally placed the incorrect order two weeks ago. I immediately called Customer Service to cancel the order. The lady who assisted me said that she will cancel it. It was not cancelled and I received a message that my order will be delivered today or tomorrow...

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Replies (1)
Homechoice
Homechoice's reply07 May 2018, 14:13
Official

Good Day Karin

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

Lee-ann Consultant name will be in contact with you shortly to assist in resolving the issue.

Regards

Sandisiwe

Customer Support Team