TB
TANJA B
1 reviews | Active since Sept 2016
27 Sept 2016, 12:43
Homechoice bad sevice
<p>I had a homechoice account and paid by debit order. With one installment left my account was handed over to attorneys. How this happened, can no one aswer. They just lost a customer!</p> <p> </p>
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Homechoice's replyOfficial
28 Sept 2016, 10:41Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Sept 2016, 10:41
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team