Homechoice bad service

I bought a Candy 7kg front loader from homechoice in October 2022. The machine died within 2 months of use. I logged a call and mastercare send one of their technician Gift who was very friendly and only to find out that the machine motor was dead. I request a new washing machine seen that this was somehow a factory fault. The whole process took over 3 months. I was still paying my homechoice account and a person to assist with my laundry. The washing machine was finally delivered on the 3rd of march. I did my laundry the next day which I manage to do only 4 load. The 5th load the washing machine triggered the main switch. Tried 3 times and it gave me the E09 code and the drum shoke the machine. 0n the 11th I went to homechoice show room in Rissik where I came across a very rude manager Cedric who was even bold enough to give me a bad tone. Mxolisi was kind enough to help me log a call ref number ***3. Homechoice have called me twice since with no solution. Candy email me and I responded still no solution. I haven't received any update or communication on my request. I bought the machine from homechoice and not Candy. Homechoice must arrange for the machine to be collected and credit My account. Still nothing has been done on this. This is My 4th washing machine and has never had such bad experience.