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audrey S

1 reviews | Active since May 2016

16 Jul 2020, 16:27

HOMECHOICE BAD SERVICE AND I WILL RECOMMEND THE PUBLIC TO BUY NOT FROM THEM.

For 5 month i am struggling with homechoice,i place an order an up do date no delivery has been made

i phone them at least 2 a week were by they always say it been escalated to supervisor she will call me back and no one ever calls you back sent them an email same no RESPONCE WHAT SO EVER ..Every month they deduct my bank account for something i never even received.

Homechoice have no customer service at all,u can ask to speak to management and they either not in or they cant put your call to them.

The simple thing is to give me feedback as to why parcel is not yet been delivered,i understand we were in march and apri land mei in lock down But we now mid July and still no feedback and just yesterday they debt my account again for something i did not received...

HOMECHOICE BAD SERVICE AND I WILL RECOMMEND THE PUBLIC TO BUY NOT FROM THEM.

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Replies (1)
Homechoice
Homechoice's reply17 Jul 2020, 10:16
Official
Hi Audrey.

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice