Homechoice bad post purchase customer service

Hi, it is with deep disappointment that I am sharing my experience with Home Choice. On the 27th June I purchased a sleigh bed at your Maponya Mall branch. I was told that delivery takes 7-14 days, 3 weeks later I understood the delay because of the disruptions in the country. The bed was delivered on Monday (19 July), the guys just delivered without assembling the bed even though I had pay for the assembling of the bed. I called the following day and I was told it will 7-14 days to get the guys back to assemble the bed. This I cannot accept! It’s even sad that your rude call centre agent told me there’s nothing she can do. Worse part is that if I assemble the bed myself I will lose the warranty.