Homechoice bad customer service

I have been a regular customer of home choice since September 2018. So far their service is really bad for me. First I purchased a queen size bedding and a three quarter bedding was delivered with a queen size price!. I decided to use that bedding for another bed since returning their products takes a lot of work. The second bedding I purchased had small holes on it. The final stroke was when I purchased sheets for a queen bed and they delivered for double bed. When they called to sell me something over the phone I told them about the problem and they said I can give the sheets to the delivery guys when the deliver the next order. I did so and this was 2018 December. To this day I haven't received any confirmation of receipt or credit to my account. I have tried so many times to contact them and I haven't received any help. Worse part when I contact their whatsApp customer line, they just ignore my messages. Their products are too expensive and their service does not compliment it.Please check your orders properly when you pack them