1 reviews | Active since Jun 2015
homechoice bad attitude and very bad service
I got a call from homechoice they ask if i want to order bedding i said yes but one for 100rand per month they said all ok they send it when it came it was 307pm then i called to say thy must come to fetch these things they said i must take to post office i said i dont have money and i am working long hours the manager called to say courier will collect they did not and every calling me asking for money then i explain the story tomorrow another one call i must 3xplain again and they are very rude and doesnt have propper manace i told them to listen to recording of calls but they then put phone down in my ear i told them i want bedding for 100 rand a month now they send mme for 300pm and i dont have that money for bedding they treat you like a crimenal
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
